TERMS & CONDITIONS
BUST LOOSE! PARTY BUS & PUB CRAWLS BOOKING AND RESERVATION TERMS & CONDITIONS (the fine print)
THE FOLLOWING TERMS & CONDITIONS (“TERMS”) WILL NEED TO BE AGREED TO BY YOU (THE “BOOKING GUEST”) IN ADVANCE OF SERVICES PROVIDED BY BUST LOOSE! PARTY BUSES & PUB CRAWLS (“BUST LOOSE”). BY AGREEING TO THESE TERMS & CONDITIONS YOU ARE FORMING A CONTRACTUAL RELATIONSHIP BETWEEN YOU (AS THE “BOOKING GUEST”) AND BUST LOOSE! PARTY BUSES & PUB CRAWLS (“BUST LOOSE”). BY AGREEING TO THESE THE TERMS, YOU ARE WAIVING CERTAIN LEGAL RIGHTS; SPECIFICALLY, THE RIGHT TO SUE.
RESERVATIONS, PAYMENTS & CANCELLATIONS
BOOKING DEPOSIT: Payment of the $200.00 “BOOKING DEPOSIT” reserves the BOOKING GUEST’S requested date and time for up to 24-hours subject to acceptance of the TERMS included herein. Full confirmation of the RESERVATION is not guaranteed until the deposit has been received by BUST LOOSE and the BOOKING GUEST’S acceptance of the TERMS. If the BOOKING GUEST does not agree to the TERMS included herein, BUST LOOSE must be notified within 24-hours of the deposit being received for full refund.
IMPLIED ACCEPTANCE: After the 24-hour deadline has elapsed, acceptance of the TERMS by the BOOKING GUEST is implied. The BOOKING DEPOSIT is non-refundable and will be applied towards the total cost of the RESERVATION. RESERVATIONS cannot be confirmed without the BOOKING DEPOSIT, or acceptance of the TERMS.
FINAL PAYMENT: Remaining balances are due a minimum of 72-hours prior to the date of the RESERVATION. Full payment not received by this date will result in the cancellation of the RESERVATION and will be subject to a $50.00-dollar re-booking fee. All payments must be received prior to the date of the RESERVATION. BUST LOOSE requires that the BOOKING GUEST authorize all credit card payments against the total cost of the RESERVATION, and payments will NOT be automatically processed without consent.
ADDITIONAL HOURS: RESERVATIONS must adhere to the event schedules as outlined in the CONFIRMATION. The BOOKING GUEST will be required to pay for any hours, or portion thereof, that exceed the scheduled start and end times as agreed to in the CONFIRMATION at the listed hourly rate
CANCELLATION POLICIES: BUST LOOSE must be notified of cancellations in writing or by e-mail. RESERVATIONS cancelled more than 48-hours prior to the event will forfeit the $200.00 non-refundable deposit. This deposit will remain on-file as a CREDIT for one (1) year from the date of deposit and can be applied to a future RESERVATION. RESERVATIONS cancelled less than 48-hours prior to the event will forfeit 100% of monies collected by BUST LOOSE. No portion of the deposit will be held on file or forwarded for cancellations less than 48-hours before the event.
SCHEDULING: The BOOKING GUEST understands that there are external factors that may affect the scheduling of their RESERVATION. BUST LOOSE will make every effort to ensure that the pick-up, drop-off, and transfer times included in the RESERVATION schedule are adhered to; but in some circumstances weather, road conditions, mechanical failure, or other factors may affect this schedule. BUST LOOSE reserves the right to adjust times to best accommodate the BOOKING GUEST should a schedule change be required. If every effort has been made by BUST LOOSE to accommodate the scheduling change without the satisfaction of the BOOKING GUEST, the BOOKING GUEST is subject to the booking and cancellation terms outlined herein.
SUBSTITUTIONS OF EQUIPMENT: The BOOKING GUEST understands that in some circumstances, BUST LOOSE may be required to substitute equipment due to scheduling conflicts, mechanical failure, or other circumstances. Notwithstanding a fundamental change in the equipment booked, BUST LOOSE reserves the right to substitute equipment with notification to the BOOKING GUEST. If every effort has been made by BUST LOOSE to accommodate the substitution without the satisfaction of the BOOKING GUEST, the BOOKING GUEST is subject to the booking and cancellation terms outlined herein.
DAMAGE TO PROPERTY/EQUIPMENT: The BOOKING GUEST agrees to be responsible for, and to pay for, any damages to BUST LOOSE property or equipment occurring during the period of their RESERVATION. Should there be an incident, the driver and/or BUST LOOSE Host (if applicable) will complete an assessment and notify the BOOKING GUEST upon discovery (typically within 24 hours) and payment arrangements will be undertaken. Any such damages will be charged to the credit card on file, and the BOOKING GUEST acknowledges and agrees to this.
BUST LOOSE DAMAGE INSURANCE: The BOOKING GUEST will be offered the option to purchase BUST LOOSE DAMAGE INSURANCE at the time of booking and will be automatic on all bookings for underage guests. The cost of the insurance is 100.00 dollars and will be added to the total cost of the reservation and will not be refundable. The BUST LOOSE DAMAGE INSURANCE is intended to cover only normal, unintentional, and/or accidental damage that may occur harmlessly or through unintended error. The BUST LOOSE DAMAGE INSURANCE limits the BOOKING GUEST’S responsibility and covers the first $300.00 of incidental damages. The BUST LOOSE DAMAGE INSURANCE does not cover damage resulting from failure to comply with TERMS, CONDITIONS, or RULES as conveyed herein and/or by a BUST LOOSE agent, or damage resulting from intentional vandalism. Additionally, should the equipment be out of service for required repairs, the BOOKING GUEST will be responsible for lost revenue on future bookings that were assigned to that vehicle.
ASSESSMENT OF DAMAGES: Cost of damages may be assessed upon discovery (typically within 24 hours) and deducted from or charged to the DAMAGE INSURANCE method authorized by the BOOKING GUEST. The BOOKING GUEST will be responsible for the cost of damages exceeding the amount covered. If not purchased, these damages will be charged to the credit card on file, and the BOOKING GUEST acknowledges and agrees to this.
GENERAL CONDITIONS OF SERVICE
PERSONAL ITEMS: Each participant is responsible for his/her own property. BUST LOOSE is not responsible for lost, damaged and/or stolen items and will not be held liable for any property loss. BUST LOOSE is not responsible for any item(s) left at the risk of a participant in the care of an agent of BUST LOOSE or an affiliated company.
CONSUMPTION OF ALCOHOL: The consumption of alcohol is not permitted outside of licensed establishments and is subject to jurisdictional liquor laws. BUST LOOSE PARTY BUSES are NOT licensed for the consumption of alcohol while in transit within municipal limits. Provincial liquor permits may be purchased for charter service outside of registered municipalities (in Alberta only) subject to authorization by BUST LOOSE and approval of local governing liquor commissions/boards. BUST LOOSE is not held responsible for any fines levied because of unauthorized alcohol consumption. Additionally, BUST LOOSE reserves the right to collect payment levied under the damage clause(s) included herein for any fines against BUST LOOSE staff because of unauthorized alcohol consumption.
SMOKING: Smoking (included, but not limited to Cigarettes, e-cigarettes, vapes, etc.) on any BUST LOOSE Party Bus is not permitted. Non-compliance may result in the termination of the event, and/or additional cleaning fees levied under the damage clause(s) included herein.
ILLEGAL ACTIVITIES: Should the BOOKING GUEST or any passenger or participant take part in any illegal activity including, but not limited to, unlawful consumption of alcohol outside of licensed establishments, consumption, distribution, or possession of drugs, public nudity, etc. the service and/or event will be terminated immediately without refund. Authorities will be notified with the complete cooperation of BUST LOOSE staff. BUST LOOSE will not be responsible for any fines or charges levied because of illegal activities.
UNDESIRABLE BEHAVIOR: BUST LOOSE reserves the right to terminate the event if any participant engages in behavior that is detrimental to the well-being and safety of BUST LOOSE representatives and/or persons on or off the event.
WAIVER FORMS: All participants must complete a BUST LOOSE event waiver / assumption of risk prior to participating on any Hosted Services.
IDENTIFICATION AS PROOF OF AGE: For PUB CRAWL EVENTS; participants require a minimum of two (2) pieces of government issued identification as proof of legal age. They may be required to produce these at any time during the event. BUST LOOSE is not responsible for or required to reimburse any participant should they be denied event/venue access for failing to produce proper identification.
DRESS CODE: Participants must adhere to the dress code of all venues. BUST LOOSE will not be held responsible for any participant refused entrance due to dress code violations.
VENUE RELEASE: BUST LOOSE will strive to ensure that the venues selected will meet the satisfaction of the BOOKING GUEST. However, it is understood that the venues chosen have the ultimate decision of whether to accept patrons and they may choose to deny entry upon arrival subject to their rules and regulations. BUST LOOSE cannot be held responsible for refusal of entrance regardless of the venues’ reasons. Furthermore, if an unscheduled delay or rerouting occurs during an event any supplementary costs are the responsibility of the BOOKING GUEST. Should there be a FUNDAMENTAL change in one or more components on the event, BUST LOOSE will notify the BOOKING GUEST as soon as possible.
CONCERNS OR COMPLAINTS: Should you have a complaint relating to your BUST LOOSE event, you should inform a BUST LOOSE staff member during the event. If the matter cannot be resolved at this time, you must write BUST LOOSE within 30 days so that the problem may be fully investigated. Claims will not be considered outside that time.
INDEMNITY AGREEMENT: The BOOKING GUEST or his/her heirs and successors waive all claims against BUST LOOSE, its affiliates and their agents, employees, directors and officers from any liability or injury (including injury resulting in death) and damage or loss to property which may arise out of the participation on the activities and events provided, whether negligent or otherwise.
GROUP RESERVATIONS: The BOOKING GUEST understands and acknowledges these Terms and Conditions. In doing so, the BOOKING GUEST will be responsible for relaying these Terms and Conditions to the other PASSENGERS. Any damages or violation of these Terms and Conditions by invited passengers will be the responsibility of the BOOKING GUEST.
Questions about our TERMS may be forwarded to email@example.com or call (403) 243-3372 (in Calgary) or toll free (800) 270-7606.
PAYMENT OF YOUR DEPOSIT AND/OR FINAL BALANCE IMPLIES ACCEPTANCE OF THE ABOVE AND YOU AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.